Lyle,

I just wanted to say a few words of thanks to both you and Angela.
The parts for my golf trolley arrived yesterday, exactly as promised, and I can only say that I am massively impressed.  They have turned out much better than I would have thought possible and the standard of workmanship  is impeccable – brilliant!  My dealings with you and the team have been superb and I am now looking through the house to see what else I can have wrapped!
Anyway, I shan’t go on except to thank you once again!
Yours gratefully,
James